Thank you for visiting www.bcdesignstudio.com. We respect your privacy and value your business. The information below describes our policies when dealing with your personal information. If you have any questions, please don’t hesitate to contact us.

Personal Information

Once you order from us, your personal information is used to process your order and is then kept on file. We will use it to contact you if there are any issues with your order, to process returns, and for marketing purposes only if you have agreed to opt-in to our email or mailing lists.  We consider your information confidential and do not share your information with outside companies.

Secure Ordering

We currently provide three easy ways of ordering our products- via our online store, mail, or fax. When you submit your information it is treated with confidentiality and used only to process your order.

We know that not everyone is comfortable ordering online. We assure you that our store is a secure shopping environment. All of our online transactions are processed using Secure Sockets Layer (SSL) encryption which transmits your personal information across the Internet safely.

Comments/Testimonials

We value your business and would love to hear any comments you have about our products, website or designs, as they help us improve our services. When we receive comments from our customers regarding a good experience they’ve had with our products, we are inspired to share this via our testimonial page. We will ask your permission before we publish any of your comments and you may request that only your first name and city be shown to protect your privacy.

Gift Recipients

When you choose to send one of our designs as a gift, the recipients’ information is used to ensure proper delivery and to complete the order.

Email Addresses/Mailing List

Your e-mail address and mailing address are used to complete your order and/or notify you of any issues regarding that order.  We do not share your email address or mailing address with other companies.

Our email newsletter subscription list is double opt-in only. When you subscribe to our mailing list via our website you will receive a confirmation email. Once you have confirmed your subscription we will use your email address to send you our newsletter which will notify you of changes or updates to the site, new designs and/or promotions. Please note that if you make a purchase from our site, you will be added to our mailing list. You may choose to opt-out at any time.

Website Errors/Discrepancies

We have done our best to accurately represent our designs and products via the photos and information given on this website. However, some colors and fonts may appear different on your computer depending on your monitor settings. If you have any questions about a particular product, we encourage you to Contact Us.

Sometimes typos or errors in information may occur. If you spot something that is incorrect, we’d appreciate it if you let us know!

Links

We may choose to provide a list of links to other websites that may be of interest to you, and you may be directed to our site via an external site. Please note that since we do not control the content of outside websites, we cannot be held responsible for anything that may occur once you leave our site. We encourage you to read the policies of any external website you may visit linking to or from the www.bcdesignstudio.com website. 

Copyright and/or Licensing

As an art-based company, we take copyright infringement seriously. All images, designs and photos on this site are property of BC Design Studio and may not be used in any way without express permission of the artist. If you wish to ask permission to use a certain image, or have a licensing inquiry, please contact Brenna Catalano Rhoades at brenna@bcdesignstudio.com

All designs are on file with the US Copyright Office and carry the following notice:

 © Brenna Catalano Rhoades, BC Design Studio, Salinas, CA

Sales Tax

We are required by law to collect sales tax for orders shipped to addresses in California.

Questions?